HDB portal: General Information about HDB e-services and HDB login

   Public housing in Singapore - Wikipedia

HDB's primary website has a huge amount of information and e-services, however it can get confounding, especially in case you're a first-time homebuyer. 

The HDB e-services page is the principle page where you can discover everything related to buying a HDB level in Singapore. 

What are the HDB e-services that I can access?

1. Check your HDB and HDB loan eligibility

In the event that you just got engaged (or a single who simply turned 35), you can check your eligibility for HDB flat to if you meet all requirements to apply for BTO, SBF or ROF flats. You can likewise check your Housing Loan Eligibility (HLE) for HDB loans.

You can discover data on the different schemes to apply under (like the Fiancé-fiancée Scheme or Single Singapore Citizen Scheme), and will be prompted to fill in your profile for assessment. 

Link

2. Compute your month-to-month installments 

Based on your advance sum and repayment period, HDB e-services gateway has a "number cruncher" to help you figure out the amount you can expect to pay each month. You may enter your own bank's interest rate, or choose the current HDB loan credit rate. 

Link

3. Manage your HDB application 

For those who have already applied for their HDB BTO, SBF or ROF apartments, the My HDB Page is a website for homebuyers to keep track of all their transactions and different housing applications, for example, your Housing Loan Eligibility or (HLE) letter application. 

Link

4. Check your BTO HDB application status 

In the event that you've already applied for your HDB BTO and are tight for the results, you can check the status and results of your application through the HDB's e-services instead of spamming HDB's online media channels. There are two different sites – one for BTO, SBF or ROF applications, and another one for resale applications. 

Link

5. Check HDB's availability for selection

For those who have received a balloting number, you can check out the apartments available for selection. Many people at this stage follow the page several days before their appointment date– it's best to pick a few back-up flats if your initial choices are taken up by those before you in the queue. 

Link

 

How can I login HDB e-services?

My HDBPage is a personalized entryway where you can view your exchanges, correspondence, and details with HDB at a glance. You will need your SingPass to sign in to My HDBPage - in case you are to this, you can register for a Singpass by visiting this website. 

Otherwise, you can likewise access the HDB e-Services and view your property data in a hurry by Downloading SingPass Mobile. Check out this page for details. 


HDB contact and HDB branch hotlines 

Imagine a scenario where you need to contact HDB directly. In case that you can't discover the answer to your problem via the HDB e-services site, you can visit these below channels. 

General enquiries: 

  • 6490-1111 (weekdays: 8.30am to 5pm) 
  • hdb@mailbox.hdb.gov.sg 

Sales/resale customer service: 

  • 1800-866-3066 (weekdays: 8.00am to 5pm, off-peak period: Tuesdays to Fridays, 8am to 10am) 
  • hdbsales@mailbox.hdb.gov.sg/hdbresale@mailbox.hdb.gov.sg 

Maintenance-related issues inside your level: 1800-225-5432 (weekdays: 8am to 5pm) 

HDB branch hotline: 1800-225-5432 (weekdays: 8am to 5pm) 

Selective En bloc Redevelopment  Scheme (SERS): hdbsers@mailbox.hdb.gov.sg 

For rentals: hdbrental@mailbox.hdb.gov.sg 

For vehicle leave matters: hdbcarparks@mailbox.hdb.gov.sg

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